Product Designer
UX / UI Designer

I make complex products work for people.

HEALTHCARE · FINTECH · ENTERPRISE · TEN+ YEARS · RESEARCH-DRIVEN · AI DESIGN · 
Geoff Allen GA logo

Product Designer with 10+ years of experience creating research-driven web and mobile products across healthcare, fintech, SaaS, and enterprise environments.

63M+
members served by the redesigned PBM experience · OptumRx
10+
AI-assisted enterprise features designed · CSI Pharmacy
4,200+
residents reached through a new city site · Herculaneum
01

Transforms complex business challenges into intuitive, scalable experiences.

02

User-centered design, strategy, and close collaboration.

03

Google UX Design Certified.NN/G — AI Training

Selected work

One CRM for a field sales team — Performance

01 · CSI Pharmacy · Healthcare

One CRM for a field sales team

Customer Relationship Manager

Replaced a patchwork of Monday.com boards and spreadsheets with a purpose-built CRM for 60+ specialty pharmacy sales reps.

20+ screens covering accounts, providers, territories, reporting, commissions, and route planning.

→ View case study
Optum Rx public experience — New

02 · Optum · Pharmacy Benefits

Optum Rx public experience

UX/UI Design + Research

Rebuilt Optum Rx's public web presence to match a refreshed brand and the signed-in member experience, inside a rigid CMS.

A cohesive public experience aligned with modern brand colors, typography, and content strategy.

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Making investment data scannable — Interface

03 · Clovis Capital · Fintech

Making investment data scannable

UI Design + Prototyping

Turned dense portfolio data and AI-driven trading signals into a calm, credible platform for accredited investors.

Redesigned dashboard, sign-in, deposits/withdrawals, and portfolio analytics flows.

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More case studies

All case studies

CSI Pharmacy · Healthcare · 2026

An AI-ready design system

Built a ShadCN-based design system that teaches AI tools like Claude and Vercel v0 to generate consistent, on-brand interfaces.

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Commercial Telephone Systems · Telecom · Freelance engagement

Rebuilding a client's trust in design

Redesigned a B2B telecom website after a failed first attempt — restoring the client's confidence and turning the site into a lead-generation tool.

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AI-enhanced design practice

I use AI to connect design thinking with working products.

I bring Claude Design into my process to explore interface directions, compare ideas, and turn concepts into interactive prototypes. It gives me more room to experiment while keeping the user’s needs at the center of the work.

With Vercel, I take those ideas into working previews that I can share, review, and refine. Together, these tools shorten the distance between an early concept and something people can actually experience.

AI supports the process; it doesn’t replace the judgment. Research, design-system consistency, accessibility, and human feedback still guide what makes it into the final product.

Geoff is a very talented designer and a strong communicator. He's a strong, engaging presenter — he brings the audience along by explaining who the member is, the problem we're solving, and how success is measured. He's a pleasure to work with, and I highly recommend him.
Michelle Bohannon — Senior Design Director, UnitedHealth Group